Free returns or exchange if there are defect(s) in the product(s)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Item Ships Within 1-3 Business Day.Orders placed Friday through Sunday will ship out on Monday.
Delivery: USA & Canada
Standard Secured Shipping & Insurance usually takes 1-1.5 Weeks for delivery (IF YOUR ITEM IS IN STOCK) U.K & EUROPE
Standard Secured Shipping & Insurance usually takes 1-2 Weeks for delivery (IF YOUR ITEM IS IN STOCK) AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance usually takes 2-3.5Weeks for delivery (IF YOUR ITEM IS IN STOCK) Others Countries
Standard Secured Shipping & Insurance usually takes 3-4 Weeks for delivery (IF YOUR ITEM IS IN STOCK) *Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster, or slower depending on the location of recipient and the fulfilment centre used*
1. For custom styles, please contact us in 2 hours after payment, or else we can not accept cancelation as we already begin to do it for you.
2. For other styles, you can cancel it any time before shipment, canncelation does not acceptable once we ship it. Returns:
Returns are easy, simply firstname.lastname@example.org for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!